services > implementation methodology
Implementation Services
From Software Selection to System Go-Live, our dedicated team of consultants and HR experts put in the work so that your systems work for you.
Analysis
Test, Deploy,
and Go-Live!
what we offer
Our Services description
Make the most of your software subscriptions and business applications with Elevate HR consulting services. Our experts in HR, Payroll, Identity Governance and Global Integrations empower leaders to redirect their valuable time and attention from administrative hassle to strategic action.
Implementation Methodology
Process Consulting
Mobilization / Diagnostic
Contemplating a new suite of HR technology? Elevate HR's brand-agnostic executive workshops help your HR leadership assess where your service delivery evolution meets your HCM aspirations. We guide you through a structured discovery, from your Enterprise Strategy to your Talent Strategy, and from your Key HR Objectives to your HR Service Delivery Model.
Analysis Phase
Analysis
The Analysis Phase defines the activities required to initiate and effectively plan the projects as well as provide the approach to gather, structure, and prioritize those requirements needed to move into the Design Phase.
Design Phase
Design
The goal of the Design Phase is to define how to implement the business processes and related requirements. The phase includes additional configuration of the overall Dynamics 365 solution and the design of specific customizations and/or process changes that are necessary to satisfy business requirements identified during the Analysis Phase. Project scope is finalized and Customer sign-off is obtained on the design elements.
Configure and Develop
Configure and Develop
The goal of the Configure and Develop Phase is to complete the solution build and test the system components that were defined and approved in the Design Phase, including any customizations, integrations, interfaces, and data migration processes.
Deployment
Test & Deploy
The Deployment Phase is where all the efforts of the project team come together for a successful transition to the new HR & Payroll environment. Key activities in this phase include User Acceptance Testing, training, and the cutover to the new Production environment.
Go-Live support
Go Live
By this time in the implementation journey, customer teams have thoroughly tested the application for every scenario and have passed the User Acceptance Test. All that's left is to flip the proverbial switch and Go-Live! Meanwhile the Elevate HR services team provides a period of 'hyper-care' support through the initial go-live and stabilization period for an added layer of support and confidence as the your team begins transacting in the new system.
Operations Phase
Operations
The Operations Phase defines the activities that are required to close the project, provide post-production support, and transition the solution and knowledge to the Customer. Key objectives of this phase include providing post-go-live support, transitioning the solution to support, and preparing the Project Closure Report.
Change Management
Empower Change Management
With years of expertise in HCM and payroll system implementations, our team understands the complexities of transitioning from legacy systems to modern platforms. We develop a comprehensive change management strategy in collaboration with key project stakeholders to ensure alignment with your organization’s goals and culture.
Our change management services prioritize collaboration and transparency at every step of the implementation journey, from key stakeholder engagement in design, to tailored training through testing cycles. Whether providing 'Train the Trainer' services or role-based end-user training programs, we equip leaders and employees with the skills they need to minimize disruption, drive adoption, and accelerate time to value for your new HCM & Payroll system.
CUSTOMER SUCCESS
Customer Success and Managed Services
Our post-go-live Customer Success program ensures your HR and payroll applications deliver sustained value long after implementation. We provide ongoing, tailored support to rollout new processes and feature enhancements, address system updates, optimize performance, and resolve challenges as they arise.
We also offer managed services to alleviate internal resource constraints and streamline operations. Our dedicated team of experts provide system administration, environment management, compliance updates and integration monitoring, with regular check-ins and proactive recommendations to maintain consistent peak performance.
"The Elevate HR team is remarkably knowledgeable and committed to our success. We get so much more out of our business applications stack since we enrolled in Elevate HR Customer Success."
Director IT, Professional Services Enterprise
Frequently Asked Questions
Our implementation services include system planning, configuration, data migration, testing, training, and go-live support for HR, Payroll, and ERP platforms like Microsoft Dynamics and Workday.